Privacy Policy

We value your privacy

We collect and use your information to deliver and improve our services to you. We know that your privacy is important to you, and we value your trust.


By providing us with your information, you consent to us collecting, using and disclosing that information in accordance with our Privacy Policy.

Collection of Information

We collect information about you when you:

  1. Visit our website;
  2. Use the app;
  3. Create an account; and
  4. Communicate with us.

We also automatically collect information, such as usage statistics, by using cookies, server logs, and similar web analytics and diagnostics technologies. We use cookies on this website to record information about the visitors to our site and how they use our website. We use this information to improve our website, enhance your online experience, and to improve the service we provide to you. You have a choice to accept or decline cookies through your web browser.


We use geolocation where your device settings permit us to do so. Your device settings give you the option to choose whether to allow us to view your geolocation. We use geolocation services to centre and zoom in on a map area to your current location where relevant.

Use of Information

We use information about you to:

  1. Operate, improve and promote Trash Map and our organisation
  2. Communicate with you, and
  3. Personalise content.

Communicating With You

We may use information about you for various operational purposes related to communicating with you, including to:

  1. Respond to your enquiries, comments and requests.
  2. Communicate to you about your accounts and any submissions you make, e.g. location reports and events.
  3. Notify you about any changes to your account or services we provide in accordance with your communication preferences.

Sharing of Information

We do not share information about you, except as described in this Policy. We may disclose personal information about you, including:

  1. Notifying city councils and other community organisations about location reports and events submitted by you
  2. When you ask us to share or explicitly permit us to share your information.

Your Choices and Data Rights

We will respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with relevant laws. You can request permanent deletion of your data from your account profile. You must be logged in to your Trash Map account in order to do this. You can also contact us with your request via Contact form.

Contact Us

If you have any questions or concerns about our privacy policy or how we use your information, don't hesitate to get in touch with us via Contact form.